Service event success begins with our customers.
The upstream and downstream effects that Decisiv has had on our business and our customers’ operations have been beneficial to everyone. SRM gives us visibility into our entire fleet. We can look at any event and easily extract data to answer a question that’s being asked. The possibilities with Decisiv are endless.
Customer Success Stories
OEM Success Stories
Isuzu Driving Dealer Adoption
Isuzu Connect delivers a world-class service and repair experience to Isuzu dealers and owners by enabling the sharing of critical asset information with the click of a button.
Hino Trucks
Hino standardizes service events and boosts uptime, productivity, and profitability with Decisiv SRM.
Prevost
Prevost is using Prevost.ASIST to reduce a minimum of 150 hours per month and greatly enhance customer satisfaction.
Service Providers Success Stories
TranSource
TranSource Truck & Trailer Centers is improving asset utilization for lease, rental, and service customers.
Gabrielli Truck Sales
Gabrielli Truck Sales was able to increase technician efficiency by utilizing the Decisiv SRM platform.
Vision Truck Group
At Vision Truck Group, the journey to paperless shops is being driven by Decisiv Service Relationship Management (SRM) technology.
Bergey’s Truck Centers
Bergey’s Truck Centers is using the Decisiv-built MVASIST and ASIST Service Relationship Management (SRM) platforms to improve productivity and lower downtime for customers.
Papé Kenworth
The Kenworth TruckTech+ Service Management System unlocks repair efficiency and productivity.
Bruckner Leasing
Bruckner Leasing Company is driving a reduction in downtime and lowering costs with Decisiv Service Relationship Management (SRM).
Fleet & Asset Manager Success Stories
Prime, Inc.
Prime cuts costs with Decisiv’s FleetPlus Service Relationship Management (SRM) platform.
Oakley Transport
Decisiv SRM Platform is Providing Measurable Savings for Oakley Transport.
Kenan Transport
Kenan Transport is boosting efficiency and productivity with the MVASIST Fleet Portal.
Florida Rock & Tank Lines
Florida Rock & Tank Lines is streamlining operations with MVASIST.
Combined Transport
Combined Transport is managing breakdowns more productively withthe Decisiv SRM ASIST platform.
Braun’s Express
Braun’s is using Decisiv SRM to boost management efficiency and productivity through improved workflow and communication.
Bison Transport
Bison Transport is generating savings with MVASIST.
Abilene Motor Express
Abilene Motor Express is using the Decisiv SRM ASIST platform to streamline communication with service providers, lower administrative costs, and cut downtime.