Customer Success Stories

Service event success begins with our customers.

The upstream and downstream effects that Decisiv has had on our business and our customers’ operations have been beneficial to everyone. SRM gives us visibility into our entire fleet. We can look at any event and easily extract data to answer a question that’s being asked. The possibilities with Decisiv are endless.

Damien Finger

Corporate Leasing Manager, Bruckner Leasing

Customer Success Stories

Gabrielli Truck Sales

Gabrielli Truck Sales was able to increase technician efficiency by utilizing the Decisiv SRM platform.

Isuzu Driving Dealer Adoption

Isuzu Connect delivers a world-class service and repair experience to Isuzu dealers and owners by enabling the sharing of critical asset information with the click of a button.

Hino Trucks

Hino standardizes service events and boosts uptime, productivity, and profitability with Decisiv SRM.

Vision Truck Group

At Vision Truck Group, the journey to paperless shops is being driven by Decisiv Service Relationship Management (SRM) technology.

TranSource

TranSource Truck & Trailer Centers uses the ASIST Service Relationship Management (SRM) platform to limit downtime for lease, rental, and contract maintenance customers.

Bergey’s Truck Centers

Bergey’s Truck Centers is using the Decisiv-built MVASIST and ASIST Service Relationship Management (SRM) platforms to improve productivity and lower downtime for customers.

Papé Kenworth

The Kenworth TruckTech+ Service Management System unlocks repair efficiency and productivity.

Bruckner Leasing

Bruckner Leasing Company is driving a reduction in downtime and lowering costs with Decisiv Service Relationship Management (SRM).