Service event success begins with our customers.

 

The upstream and downstream effects that Decisiv has had on our business and our customers’ operations have been beneficial to everyone. SRM gives us visibility into our entire fleet. We can look at any event and easily extract data to answer a question that’s being asked. The possibilities with Decisiv are endless.

Damien Finger

Corporate Leasing Manager, Bruckner Leasing

Customer Success Stories

OEM Success Stories

Isuzu Driving Dealer Adoption

Isuzu Driving Dealer Adoption

Isuzu Connect delivers a world-class service and repair experience to Isuzu dealers and owners by enabling the sharing of critical asset information with the click of a button.

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Hino Trucks

Hino Trucks

Hino standardizes service events and boosts uptime, productivity, and profitability with Decisiv SRM.

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Prevost

Prevost

Prevost is using Prevost.ASIST to reduce a minimum of 150 hours per month and greatly enhance customer satisfaction.

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Service Providers Success Stories

TranSource

TranSource

TranSource Truck & Trailer Centers is improving asset utilization for lease, rental, and service customers.

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Vision Truck Group

Vision Truck Group

At Vision Truck Group, the journey to paperless shops is being driven by Decisiv Service Relationship Management (SRM) technology.

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Bergey’s Truck Centers

Bergey’s Truck Centers

Bergey’s Truck Centers is using the Decisiv-built MVASIST and ASIST Service Relationship Management (SRM) platforms to improve productivity and lower downtime for customers.

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Papé Kenworth

Papé Kenworth

The Kenworth TruckTech+ Service Management System unlocks repair efficiency and productivity.

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Bruckner Leasing

Bruckner Leasing

Bruckner Leasing Company is driving a reduction in downtime and lowering costs with Decisiv Service Relationship Management (SRM).

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Fleet & Asset Manager Success Stories

Prime, Inc.

Prime, Inc.

Prime cuts costs with Decisiv’s FleetPlus Service Relationship Management (SRM) Platform.

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Braun’s Express

Braun’s Express

Braun’s is using Decisiv SRM to boost management efficiency and productivity through improved workflow and communication.

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Abilene Motor Express

Abilene Motor Express

Abilene Motor Express is using the Decisiv SRM ASIST platform to streamline communication with service providers, lower administrative costs, and cut downtime.

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