Intelligent service management for every asset on the globe.

Our Mission

Our Mission

By providing the technology that connects and powers our service Ecosystem, our goal is to become the recognized global leader in asset optimization.

Our Vision

Our Vision

At Decisiv, our vision is to transform the way commercial assets across the globe are acquired, managed, and serviced.

Our Mission

By providing the technology that connects and powers our service Ecosystem, our goal is to become the recognized global leader in asset optimization.

Our Vision

At Decisiv, our vision is to transform the way commercial assets across the globe are acquired, managed, and serviced.

The Decisiv SRM Ecosystem: Built for the Future

Digital transformation, and the rapid changes in technology that come with it, are resulting in an ever-evolving asset service paradigm. In addition to Artificial Intelligence (AI), this tech-heavy, asset-light commercial vehicle industry of the future will be powered by the convergence of four primary solutions: Connected, Autonomous, Shared Mobility, and Electrification (CASE).

The Decisiv SRM Ecosystem is built to help you navigate the changes these new market trends will bring. Think of the SRM Ecosystem as a connected service community, much like a walkable community, with ready access to all necessary solutions and conveniences. Like a walkable community, Decisiv started with several key tenants and has since expanded in power and scope, with over 7 million assets in operation, 4,500 dealers and service providers, and 40,000 active users across the globe.

Our key partners reinforce one another to drive the performance, availability, and efficient utilization of assets. In the coming CASE-ified world, the SRM Ecosystem will reach beyond the management of repair events to monitor shared and autonomous vehicles, maintain electric assets, and enhance overall service quality through connectivity.

Our synergistic, future-proof community builds on our partners’ collective strength to provide an unprecedented level of business intelligence and real-time control. To learn more, check out a map of the SRM Ecosystem below and meet some of the partners who are leading the transformation of the service supply chain.

 

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Uniquely designed for the service industry, with your needs and challenges in mind.

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Supported by APIs and our Key Design System to facilitate connections with our platform.

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Asset-agnostic, supporting everything from trucks to construction equipment to generators.

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Extensive network of established partners, with room for growth. 

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Compatible with your legacy systems as well as nascent technologies.

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Extensible and scalable in scope, helping you stay future-proof.

Our Commitment to Innovation

In the future C.A.S.E.- and AI-driven commercial vehicle environment, leveraging the benefits of connectivity, information exchange, and real-time data treatment will become even more critical. To stay a step ahead of the changing marketplace, Decisiv is committed to the perpetual enhancement of our SRM platform, building on our current market drivers while incorporating new solutions to match emerging demands.

 

 

CONNECTED

SRM has always been about connectivity. We’re continuing that journey.

AUTONOMOUS

Autonomous vehicles will be much more reliant on data, supported and enabled by SRM.

SHARED

Service and repair for shared vehicles will involve more back-end data governance.

ELECTRIC

Implementing new service and repair processes, as well as new locations, is easier with SRM.

SRM in a C.A.S.E.-ified World

The onset of C.A.S.E. convergence is changing the way commercial assets are used, causing the Decisiv SRM Ecosystem to continuously expand. Ecosystem partners will continue to grow through the purposeful structuring of data, developing a marketplace that fulfills requirements for fleets and partners while creating new business opportunities.

To learn more about how the SRM Ecosystem helps participants embrace and respond to the evolving service process, watch the films and download the research papers below from Frost & Sullivan, Decisiv’s partner in market research and analysis.

How SRM Connects the Service Supply Chain

SRM streamlines interactions into one connected service platform, managing complex repair events and maximizing asset utilization.

SRM: An Ideal Platform to Support Changing Technologies

With the onset of connected trucks, various new business models and revenue generation opportunities will be available for all partners in the Decisiv SRM Ecosystem.

SRM: New Sources, New Opportunities

New entrants and legacy participants are changing market dynamics, creating new ways to leverage data, embrace advanced diagnostics and prognostics, and monetize assets.

The Future of SRM

The natural evolution of the Decisiv SRM Ecosystem will create a powerful marketplace, with room for exponential growth in the future.

Learn More

For a deeper look at how key technology trends are driving the need for SRM, click below to download Frost & Sullivan’s latest research paper in its entirety.

Partner with Us

To see how you can participate in the SRM Ecosystem, click the button below to visit our Partners page.