Actionable, real-time service event information, asset service history , and customized reporting.
Improve Operational Insight and Asset Performance
Decisiv’s superior information management solutions dramatically improve access to critical real-time service event updates and increase your ability to take action to streamline operations and reduce downtime.
SRM Vision
The SRM Vision management dashboard allows you to manage service events by providing complete real-time data on every asset at every location. The configurable dashboard provides data about the status of each service event and allows you to prioritize critical information in any way that you choose. With SRM Vision, you are able to view event information in real time and track that event through the entire service process, with email or SMS notifications about the status of an asset so you can monitor progress while you’re managing other tasks.
SRM Insite
SRM Insite’s reporting capabilities allow you to leverage a suite of robust, standard reports that give raw, aggregated or visualized views into the performance of your location, OEM or fleet. The dashboard provides graphical representations of your data to help you make better informed decisions and allows you to automate and schedule reports for consistent and efficient communication.
SRM Explore
SRM Explore utilizes data from the entire service management spectrum to create customized reports and allows your users to analyze data that shows performance, trends, and insights into your processes. You are able to leverage and access service and asset data in multiple kinds of visualization formats and will be able to quickly answer questions based on issues such as warranty, parts, asset utilization, and more. With SRM Explore, you can tailor reports to your needs with a wider range of critical information than our SRM Insite standard reporting tool offers. SRM Explore provides access to information on service management, operations, inspections, and telematics, allowing you to better manage busy schedules across locations by identifying and prioritizing critical tasks.