News
News
Decisiv and MSTS Partner to Provide a Connected Customer Experience
New integrated payment and credit solution for Decisiv’s Service Relationship Management System GLEN ALLEN, VA. (PRWEB) SEPTEMBER 25, 2018 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions and MSTS, a global B2B payment and credit...
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Decisiv Expands Noregon Integration
SRM solution from Decisiv now supports JPRO Professional in-shop diagnostic and repair technology for multi-brand dealers GLEN ALLEN, VA. (PRWEB) AUGUST 22, 2018 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today an...
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Decisiv Named to Inc. 5000, Receives Stevie International Business Award
For the second consecutive year, Decisiv has been named to Inc. Magazine's Inc. 5000 list of the fastest-growing private companies in America. Gold Stevie award presented to Decisiv by the International Business Awards for The Key to IIoT Success: Paving the Way to...
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Fleet Maintenance Data: Disrupting Truck Replacement Cycling
Posted in Fleet Maintenance on August 1, 2016
For every fleet, there comes a time when it makes more sense to retire an asset than it does to repair it.
Decisiv SRM Featured on Fox Business News Program for Innovative Businesses
The Decisiv Service Relationship Management (SRM) platform was featured Saturday, July 28, on the Fox Business News TALK BUSINESS 360 program, alongside other innovative technology businesses. For a direct link to our segment, click the image/link above. About...
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John Rossman To Serve As A Strategic Advisor To Decisiv
Former Amazon executive, acclaimed author and Internet of Things expert to bring his unique and highly successful perspective on digital, data and IoT transitions to the industry leader in Service Relationship Management technology GLEN ALLEN, VA. (PRWEB) JULY 12,...
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Decisiv Reaches 10 Million Milestone
Service Relationship Management platform activity surpasses 10 million cases GLEN ALLEN, VA. (PRWEB) JUNE 13, 2018 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that 10 million service event cases have now been...
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Do You Trust Your Fleet Maintenance Repair Time Estimates?
One recurring problem in fleet service event management is ensuring the accuracy of the estimated time of repair (ETR). Inaccurate ETRs wreck planning cycles for operations, dispatch and drivers (who are now subjected to more stringent Hours-of-Service rules), and they increase costs associated with downtime. They also damage the trust needed for effective working relationships, both between your fleet and service providers as well as within your operation.
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Explore the Service Relationship Management Revolution
Service events are often chaotic and stressful. When an asset breaks down or connected asset (IIoT) sensor data alerts you to potential problems, does this kick off a series of phone calls, emails and unproductive time trying to figure out what to do next, scheduling it and then trying to track and manage the process? When that happens, manufacturers, dealers, service providers, leasing companies and fleets all feel the pain and the costs.
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Decisiv to Discuss IIoT Success Model at The Leadership Network
Leading the Digital Enterprise Masterclass is offered by The Leadership Network, led by former Amazon executive and author John Rossman GLEN ALLEN, VA. (PRWEB) MAY 15, 2018 Decisiv, Inc., the leading provider of a Service Relationship Management (SRM) platform that...
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