News

News

Decisiv Expands Noregon Integration

SRM solution from Decisiv now supports JPRO Professional in-shop diagnostic and repair technology for multi-brand dealers GLEN ALLEN, VA. (PRWEB) AUGUST 22, 2018 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today an...

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Decisiv Reaches 10 Million Milestone

Service Relationship Management platform activity surpasses 10 million cases GLEN ALLEN, VA. (PRWEB) JUNE 13, 2018 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that 10 million service event cases have now been...

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Do You Trust Your Fleet Maintenance Repair Time Estimates?

One recurring problem in fleet service event management is ensuring the accuracy of the estimated time of repair (ETR). Inaccurate ETRs wreck planning cycles for operations, dispatch and drivers (who are now subjected to more stringent Hours-of-Service rules), and they increase costs associated with downtime. They also damage the trust needed for effective working relationships, both between your fleet and service providers as well as within your operation.

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Explore the Service Relationship Management Revolution

Service events are often chaotic and stressful. When an asset breaks down or connected asset (IIoT) sensor data alerts you to potential problems, does this kick off a series of phone calls, emails and unproductive time trying to figure out what to do next, scheduling it and then trying to track and manage the process? When that happens, manufacturers, dealers, service providers, leasing companies and fleets all feel the pain and the costs.

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