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Podcasts
Podcast: HalfSerious featuring Dick Hyatt

Podcast: HalfSerious featuring Dick Hyatt

Dick Hyatt, is Eric Bourget’s guest in this episode of the Skunkworks Podcast, where they discuss Dick’s guiding principles for scaling a business. They discuss the need for identifying tangible ROIs, the benefits of having anchor tenants, and the best strategies for hiring employees.

Podcast: Intelligent SRM

Podcast: Intelligent SRM

In this SRM Exchange podcast, product strategy expert Pete Russo discusses Intelligent SRM, Decisiv’s answer to the next generation of asset service management. Listen to find out how Intelligent SRM can provide an enhanced level of predictability, automation, and optimization in the service process.

Podcast: SRM for Europe

Podcast: SRM for Europe

In this SRM Exchange podcast, Pete Russo and Uwe Muench discuss how the Decisiv SRM and its ecosystem could benefit the commercial vehicle asset industry in Europe by bridging communication and data gaps between companies, countries, and languages.

Webinars
Webinar: SRM Sentinel

Webinar: SRM Sentinel

Learn how service providers are using SRM Sentinel, Decisiv’s managed care application, to drive more business to their shops, simplify their contract maintenance, achieve greater bay utilization, and enhance the customer experience.

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Papers
Paper: Intelligent Service Management

Paper: Intelligent Service Management

Intelligent SRM is Decisiv’s answer to the next generation of service management needs—more specifically the increased volume of complex data and elevated customer expectations apparent today in the Service Relationship Management industry.

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Paper: SRM Ecosystem

Paper: SRM Ecosystem

The Decisiv SRM Ecosystem enables a direct, constant exchange of data, approvals, and communication between every participant in a service event.

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Paper: Going Digital

Paper: Going Digital

The Decisiv Ecosystem enables a direct, constant exchange of data, approvals, and communication between every participant in a service event.

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Case Studies
Hino Trucks

Hino Trucks

Hino Case Management enabled by Decisiv is driving the growth of trusted partnerships between dealers and fleet customers.

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Stewart & Stevenson

Stewart & Stevenson

Decisiv is driving the success of service management practices across Stewart & Stevenson locations nationwide with highly valuable and actionable information

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Prime, Inc.

Prime, Inc.

Prime cuts costs with Decisiv’s Service Relationship Management (SRM) Platform.

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Customer Success Links

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Decisiv SRM Help Center

Find helpful articles, announcements, Release Notes, and Service Notifications.

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APIs Documentation

SRM APIs connect Decisiv applications, third-party applications, telematics, IIoT, and connected systems.

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Decisiv Key Design System

The Key Design System enables customers and partners to quickly and efficiently create complimentary SRM Ecosystem application interfaces.

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Decisiv Marketplace FAQs

Visit our FAQs page to learn about our marketplace.

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Decisiv Marketplace

Learn about the ultimate exchange for SRM solutions within the commercial vehicle industry.