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Podcasts
Podcast: What’s the Trucking Problem? Episode 3

Podcast: What’s the Trucking Problem? Episode 3

Welcome to the second installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.

Podcast: What’s the Trucking Problem? Episode 2

Podcast: What’s the Trucking Problem? Episode 2

Welcome to the second installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.

Podcast: What’s the Trucking Problem? Episode 1

Podcast: What’s the Trucking Problem? Episode 1

Welcome to the first installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.

Webinars
Webinar: Fleet Best Practices

Webinar: Fleet Best Practices

Decisiv recently conducted a webinar on best practices in service management that fleets can use by leveraging their existing Decisiv SRM solutions to increase asset uptime. Demonstrations of best practices included communicating using notes, managing estimate approvals, scheduling service, and PM scheduling.

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Papers
Frost & Sullivan Best Practices Award

Frost & Sullivan Best Practices Award

Frost & Sullivan Honored Decisiv with its 2022 North America Company of the Year Award in the SRM Industry. This paper discusses how the Decisiv SRM platform and SRM Ecosystem address challenges and provide measurable value for users.

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Paper: Intelligent Service Management

Paper: Intelligent Service Management

Intelligent SRM is Decisiv’s answer to the next generation of service management needs—more specifically the increased volume of complex data and elevated customer expectations apparent today in the Service Relationship Management industry.

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Paper: SRM Ecosystem

Paper: SRM Ecosystem

The Decisiv SRM Ecosystem enables a direct, constant exchange of data, approvals, and communication between every participant in a service event.

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Case Studies
Kriete Leasing & Rental

Kriete Leasing & Rental

With SRM Sentinel from Decisiv, Kriete Leasing & Rental is improving customer service and interacting more effectively with service providers.

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Papé Kenworth

Papé Kenworth

Decisiv SRM Connector for Cummins Guidanz is Streamlining Repairs and Accelerating Trucks being Returned to Service.

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Customer Success Links

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Decisiv SRM Help Center

Find helpful articles, announcements, Release Notes, and Service Notifications.

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APIs Documentation

SRM APIs connect Decisiv applications, third-party applications, telematics, IIoT, and connected systems.

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Decisiv Key Design System

The Key Design System enables customers and partners to quickly and efficiently create complimentary SRM Ecosystem application interfaces.

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Decisiv Marketplace FAQs

Visit our FAQs page to learn about our marketplace.

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Decisiv Marketplace

Learn about the ultimate exchange for SRM solutions within the commercial vehicle industry.