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Podcasts
Podcast: HalfSerious featuring Dick Hyatt

Podcast: HalfSerious featuring Dick Hyatt

Dick Hyatt, is Eric Bourget’s guest in this episode of the Skunkworks Podcast, where they discuss Dick’s guiding principles for scaling a business. They discuss the need for identifying tangible ROIs, the benefits of having anchor tenants, and the best strategies for hiring employees.

Podcast: Intelligent SRM

Podcast: Intelligent SRM

In this SRM Exchange podcast, product strategy expert Pete Russo discusses Intelligent SRM, Decisiv’s answer to the next generation of asset service management. Listen to find out how Intelligent SRM can provide an enhanced level of predictability, automation, and optimization in the service process.

Webinars
Webinar: Fleet Best Practices in Service Management

Webinar: Fleet Best Practices in Service Management

Decisiv recently conducted a webinar on best practices in service management that fleets can use by leveraging their existing Decisiv SRM solutions to increase asset uptime. Demonstrations of best practices included communicating using notes, managing estimate approvals, scheduling service, and PM scheduling.

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Webinar: SRM Discovery Service Priorities Monitor

Webinar: SRM Discovery Service Priorities Monitor

Decisiv recently conducted a webinar featuring the new SRM Discovery Service Priorities Monitor, a single management dashboard that delivers real-time insights and greater control over all internal and external service operations. With the Service Priorities Monitor you have access to immediately actionable asset service status and performance data on the Decisiv SRM platform.

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Webinar: SRM Case Estimator for Uptime Pro

Webinar: SRM Case Estimator for Uptime Pro

Decisiv recently conducted a webinar about how you can now seamlessly manage your Freightliner and Western Star estimates and customer approvals, with better access to vehicle configuration data, and reduce double entry, using the SRM Case Estimator for Uptime Pro.

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Papers
Paper: Intelligent Service Management

Paper: Intelligent Service Management

Intelligent SRM is Decisiv’s answer to the next generation of service management needs—more specifically the increased volume of complex data and elevated customer expectations apparent today in the Service Relationship Management industry.

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Paper: SRM Ecosystem

Paper: SRM Ecosystem

The Decisiv SRM Ecosystem enables a direct, constant exchange of data, approvals, and communication between every participant in a service event.

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Paper: Going Digital

Paper: Going Digital

The Decisiv Ecosystem enables a direct, constant exchange of data, approvals, and communication between every participant in a service event.

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Case Studies
Kriete Leasing & Rental

Kriete Leasing & Rental

With SRM Sentinel from Decisiv, Kriete Leasing & Rental is improving customer service and interacting more effectively with service providers.

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Papé Kenworth

Papé Kenworth

Decisiv SRM Connector for Cummins Guidanz is Streamlining Repairs and Accelerating Trucks being Returned to Service.

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Customer Success Links

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Decisiv SRM Help Center

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APIs Documentation

SRM APIs connect Decisiv applications, third-party applications, telematics, IIoT, and connected systems.

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Decisiv Key Design System

The Key Design System enables customers and partners to quickly and efficiently create complimentary SRM Ecosystem application interfaces.

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Decisiv Marketplace FAQs

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