Resource Center
Podcasts
Podcast: HalfSerious featuring Dick Hyatt
Dick Hyatt, is Eric Bourget’s guest in this episode of the Skunkworks Podcast, where they discuss Dick’s guiding principles for scaling a business. They discuss the need for identifying tangible ROIs, the benefits of having anchor tenants, and the best strategies for hiring employees.
Podcast: Intelligent SRM
In this SRM Exchange podcast, product strategy expert Pete Russo discusses Intelligent SRM, Decisiv’s answer to the next generation of asset service management. Listen to find out how Intelligent SRM can provide an enhanced level of predictability, automation, and optimization in the service process.
Podcast: SRM for Europe
In this SRM Exchange podcast, Pete Russo and Uwe Muench discuss how the Decisiv SRM and its ecosystem could benefit the commercial vehicle asset industry in Europe by bridging communication and data gaps between companies, countries, and languages.
Webinars
Webinar: SRM Sentinel
Learn how service providers are using SRM Sentinel, Decisiv’s managed care application, to drive more business to their shops, simplify their contract maintenance, achieve greater bay utilization, and enhance the customer experience.
Webinar: TMT ServiceConnect
Learn how fleets are using TMT ServiceConnect to streamline operations, increase unit uptime, and reduce operating costs.
Webinar: Isuzu Connect
Find out about improving service operations with Isuzu Connect.
Papers
Paper: Intelligent Service Management
Intelligent SRM is Decisiv’s answer to the next generation of service management needs—more specifically the increased volume of complex data and elevated customer expectations apparent today in the Service Relationship Management industry.
Paper: SRM Ecosystem
The Decisiv SRM Ecosystem enables a direct, constant exchange of data, approvals, and communication between every participant in a service event.
Paper: Going Digital
The Decisiv Ecosystem enables a direct, constant exchange of data, approvals, and communication between every participant in a service event.
Case Studies
Hino Trucks
Hino Case Management enabled by Decisiv is driving the growth of trusted partnerships between dealers and fleet customers.
Stewart & Stevenson
Decisiv is driving the success of service management practices across Stewart & Stevenson locations nationwide with highly valuable and actionable information
Prime, Inc.
Prime cuts costs with Decisiv’s Service Relationship Management (SRM) Platform.
Customer Success Links
Decisiv SRM Help Center
Find helpful articles, announcements, Release Notes, and Service Notifications.
APIs Documentation
SRM APIs connect Decisiv applications, third-party applications, telematics, IIoT, and connected systems.
Decisiv Key Design System
The Key Design System enables customers and partners to quickly and efficiently create complimentary SRM Ecosystem application interfaces.
Decisiv Marketplace FAQs
Visit our FAQs page to learn about our marketplace.
