Resource Center
Podcasts
Podcast: What’s the Trucking Problem? Episode 4
Welcome to the second installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.
Podcast: What’s the Trucking Problem? Episode 3
Welcome to the second installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.
Podcast: What’s the Trucking Problem? Episode 2
Welcome to the second installment of What’s the Trucking Problem, a new podcast featuring Decisiv CEO, Dick Hyatt, and Jason Morgan, editor of Fleet Equipment Magazine. The pair discusses how the Decisiv SRM platform enables fleet and asset managers to understand and leverage maintenance and repair data in order to streamline operations and maximize uptime.
Webinars
Webinar: Fleet Best Practices
Decisiv recently conducted a webinar on best practices in service management that fleets can use by leveraging their existing Decisiv SRM solutions to increase asset uptime. Demonstrations of best practices included communicating using notes, managing estimate approvals, scheduling service, and PM scheduling.
Webinar: Simplifying Maintenance on your Leasing Fleet with SRM Sentinel
Decisiv recently conducted a webinar on how leasing and rental companies are simplifying their scheduling, managing, and monitoring of maintenance and breakdown events across all brands using Decisiv SRM Sentinel.
Webinar: Improve service operations with Hino Edge Case Management
Learn how to improve service operations with Hino Edge Case Management. This webinar focuses on how Hino dealers can meet their Hino Metrics and drive efficient operations and greater fleet value through the use of the platform.
Papers
Frost & Sullivan Best Practices Award
Frost & Sullivan Honored Decisiv with its 2022 North America Company of the Year Award in the SRM Industry. This paper discusses how the Decisiv SRM platform and SRM Ecosystem address challenges and provide measurable value for users.
Paper: Intelligent Service Management
Intelligent SRM is Decisiv’s answer to the next generation of service management needs—more specifically the increased volume of complex data and elevated customer expectations apparent today in the Service Relationship Management industry.
Paper: SRM Ecosystem
The Decisiv SRM Ecosystem enables a direct, constant exchange of data, approvals, and communication between every participant in a service event.
Case Studies
Dobbs Truck Group
Decisiv and TruVideo driving a greater level of customer service.
Kriete Leasing & Rental
With SRM Sentinel from Decisiv, Kriete Leasing & Rental is improving customer service and interacting more effectively with service providers.
Papé Kenworth
Decisiv SRM Connector for Cummins Guidanz is Streamlining Repairs and Accelerating Trucks being Returned to Service.
Customer Success Links
Decisiv SRM Help Center
Find helpful articles, announcements, Release Notes, and Service Notifications.
APIs Documentation
SRM APIs connect Decisiv applications, third-party applications, telematics, IIoT, and connected systems.
Decisiv Key Design System
The Key Design System enables customers and partners to quickly and efficiently create complimentary SRM Ecosystem application interfaces.
Decisiv Marketplace FAQs
Visit our FAQs page to learn about our marketplace.
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