Isuzu Connect delivers a world-class service and repair experience to Isuzu dealers and owners by enabling the sharing of critical asset information with the click of a button.
Customers and service teams access information through a shared cloud-based portal, instead of relying on repetitive phone calls and emails. Isuzu Connect enables access to information including service status, estimates, and authorization requests, and is available on any computer or mobile device.
Service teams stay organized with access to workflow assignments, cause and correction, inspection forms, estimates, attachments, parts requests, labor time guides, and customer complaints.
Isuzu Connects results in a more organized and repeatable work flow for each individual service event, decreased down time due to brick and mortar business processes, and increased uptime for asset owners and operators.
To learn more about how Isuzu is driving value for its dealers and customers, visit www.isuzu.com.
About Isuzu Trucks
Isuzu commercial trucks have been the best-selling low cab forward trucks in America every year since 1986. Headquartered in Anaheim, California, Isuzu Commercial Truck of America, Inc. is the distributor of Isuzu commercial vehicles in the United States and is a subsidiary of Isuzu Motors Limited, one of the world’s largest manufacturers of medium-and heavy-duty trucks.
For more information, call (866) 411-9638 or visit www.isuzucv.com.
About Decisiv, Inc.
Decisiv provides a cloud-based Service Relationship Management (SRM) platform that revolutionizes how the service supply chain for commercial assets communicates and collaborates. As the industry leader in SRM technology, Decisiv is driving unrivaled improvement in asset performance and utilization for manufacturers, service providers, and asset owners in the commercial vehicle, heavy equipment, and industrial markets. The SRM platform’s ability to harness, share, and analyze connected asset data, and to intelligently enable service management, is the key to driving asset uptime and availability. Decisiv is the partner of choice for major commercial vehicle manufacturers, including Volvo, Mack, Hino, Peterbilt, and Kenworth, as well as their dealers and call centers, service networks, and asset owners. For more information, visit www.decisiv.com.