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Ask Ashley: Ask Ashley: How does Decisiv’s new SRM Connector for Cummins Guidanz drive uptime, technician efficiency, and faster warranty recovery?

by Decisiv | May 19, 2022 | Service Provider SRM Tips

At Decisiv, we’re working on solving your headaches—headaches I remember well from my years working at dealerships in Service Operations. I remember how frustrating it was to lose technician time to data double entry – and what a hassle it was to hunt down critical...

Ask Ashley: How can I easily navigate among multiple brand portals and switch quickly from case to case?

by Decisiv | Feb 11, 2022 | Service Provider SRM Tips

When you are servicing multiple brands, be sure you know the shortcuts for switching easily from brand to brand on the Decisiv SRM Platform. Accessing each brand’s portal on the Decisiv SRM Platform is crucial for efficient, high-quality service. You get all the OEM...

Decisiv SRM Platform Ready for Electric Vehicles

by Decisiv | Dec 2, 2021 | Service Provider SRM Tips

The drive to produce electric commercial trucks is accelerating. As you consider how electric vehicles (EVs) will affect your shops, one thing you don’t have to worry about is your service management platform. Decisiv is already ready to support electric vehicles...

Available Now: Daimler Trucks North American VIP Integration with Decisiv SRM Platform

by Decisiv | Dec 2, 2021 | Service Provider SRM Tips

Make writing estimates easier. Activate VIP Integration today. Are you servicing Freightliner, Western Star or Thomas Built Buses assets? If you are, you can now save time and effort creating estimates, thanks to a new partnership between Daimler Trucks North America...

Ask Ashley: What are the advantages to using digital inspection forms?

by Decisiv | Dec 2, 2021 | Service Provider SRM Tips

Switching from paper forms to digital helps you increase efficiency—and provide thorough service. Using digital inspection forms also helps you upsell. The digital forms even help you measure and track the additional revenue you bring in due to using the forms. The...

Featured Articles

  • Decisiv SRM Data Reveals the Value of Fleet Focused Solutions
  • Decisiv Drives Intelligent Service Management With Fleet Focused Solutions
  • Decisiv and Daimler Truck North America Roll Out Integrated Service Management Solution

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Put SRM Sentinel on Watch for Your Customers

With SRM Sentinel, you can strengthen relationships and extend contract maintenance with your customers beyond internal leasing. It enables you to manage their assets proactively by using alerts for real-time preventive maintenance, recall, campaign and fault codes, and then translate those alerts to appointments.
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