News Archive
Decisiv Reaches 10 Million Milestone
Service Relationship Management platform activity surpasses 10 million cases GLEN ALLEN, VA. (PRWEB) JUNE 13, 2018 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that 10 million service event cases have now been...
Do You Trust Your Fleet Maintenance Repair Time Estimates?
One recurring problem in fleet service event management is ensuring the accuracy of the estimated time of repair (ETR). Inaccurate ETRs wreck planning cycles for operations, dispatch and drivers (who are now subjected to more stringent Hours-of-Service rules), and they increase costs associated with downtime. They also damage the trust needed for effective working relationships, both between your fleet and service providers as well as within your operation.
Explore the Service Relationship Management Revolution
Service events are often chaotic and stressful. When an asset breaks down or connected asset (IIoT) sensor data alerts you to potential problems, does this kick off a series of phone calls, emails and unproductive time trying to figure out what to do next, scheduling it and then trying to track and manage the process? When that happens, manufacturers, dealers, service providers, leasing companies and fleets all feel the pain and the costs.
Decisiv to Discuss IIoT Success Model at The Leadership Network
Leading the Digital Enterprise Masterclass is offered by The Leadership Network, led by former Amazon executive and author John Rossman GLEN ALLEN, VA. (PRWEB) MAY 15, 2018 Decisiv, Inc., the leading provider of a Service Relationship Management (SRM) platform that...
TMW Announces Integration with Decisiv to Provide a Complete Solution for Fleet Maintenance
CLEVELAND (PRWEB) MAY 15, 2018 TMW Systems, a Trimble brand and leading provider of software, business intelligence and related solutions to the North American transportation industry, announced the integration of its TMT Fleet Maintenance Software with Decisiv’s...
History-making technology: How IIoT can transform America’s trucking industry
The history of technology in the trucking industry has had many watershed moments. The advent of diesel engines, which had been mainly used in large stationary operations, brought a large increase in hauling power and fuel efficiency. In the 1970s, electronics began...
Visualizing the Future of Truck Maintenance: 2017 TMC Exhibition Updates
Posted in TMC, VMRS on March 1, 2017
Fleets, OEMs and service providers are increasingly relying on advanced technologies to make truck maintenance more efficient and cost effective.
3 Benefits Manufacturers Gain from Better Communication with Fleets
Posted in Fleet Maintenance on December 15, 2016
The key to success in fleet maintenance is keeping communication flowing through the entire service and repair supply chain. When fleets, manufacturers and service providers all use cloud technology and a closed-loop Service Relationship Management (SRM) system, all parties have access to real-time information about asset and repair status. That greater transparency, as well as faster approvals, remove major sources of friction and conflict within the supply chain.
3 Ways Telematics Helps Improve Your Fleet Asset Utilization Rates
Posted in Fleet Maintenance on November 23, 2016
Today’s vehicle fleets have vast amounts of data at their disposal.
Is Lack of Asset Visibility Hurting Your Truck Leasing Profits?
Posted in Fleet Maintenance on November 17, 2016
When your revenue depends on a healthy truck leasing operation, you face three key challenges.