ATA’s Technology & Maintenance Council (TMC) is issuing to its fleet members the first in an ongoing series of  benchmarking reports designed to track key performance indicators for commercial vehicle parts and labor based on the Council’s Vehicle Maintenance Reporting Standards (VMRS), as prepared in partnership with Council member Decisiv. This will allow TMC member fleets to benchmark their overall parts and labor costs against actual costs captured in the Decisiv SRM platform. 

The maintenance labor and parts data benchmarking report is organized by VMRS System Level Coding based on fleet and service provider data from hundreds of thousands of maintenance events that take place within the Decisiv platform. The report  tracks parts and labor expenditures and trends throughout North America, sorted by geographic location and dozens of VMRS-coded vehicle systems (e.g., brakes 013, tires 017, exhaust 043, etc.) Click here to download the first quarter 2021 report.

The TMC/Decisiv report, entitled “Parts and Labor Cost Analysis for the North American Commercial Vehicle Market” presents summaries compiled from more than 275,000 monthly service maintenance and repair events conducted across nearly 5,000 service locations in the U.S. and Canada. 

About Decisiv, Inc.

Virginia-based Decisiv is the provider of the largest asset service management ecosystem for the commercial vehicle industry. The Decisiv Service Relationship Management (SRM) platform is the foundation for the nearly 5,000 service locations across North America that manage more than 3.5 million service and repair events for commercial vehicles annually. Through Decisiv’s SRM platform, dealers, service providers, manufacturers, and fleet and asset managers can communicate and collaborate during every service event. The SRM solution streamlines the entire asset service management process bringing all the necessary diagnostic, telematics and asset information together for all participants, and delivers it at the point of service. This level of connectivity and collaboration drives an unrivaled level of service performance and asset optimization that gets trucks back on the road faster so fleets see higher revenue per asset and lower costs. Service providers using SRM establish efficient communication, better controls, and increased productivity in service operations that enables them to become trusted partners to fleets. For manufacturers, SRM enhances the value of service networks and provides data and analytics to help develop more reliable and efficient commercial assets. For more information, visit


Mark Wasilko

VP Marketing


Phone: (804) 762-4153