Key Design System solution for the Service Relationship Management platform simplifies and streamlines application development and customization

Glen Allen, Virginia (PR Web) – October 15, 2019

Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that it has introduced a Key Design System, which reduces development time for SRM Ecosystem applications.

“This system puts the power to deliver new features and applications in the hands of our SRM Ecosystem partners at a fraction of the cost or time it might take otherwise,” said Sara Howes, Senior Director of User Experiences and Design.

The Key Design System eliminates coding time for developers via a set of pre-built UI components that act like building blocks for adding capabilities. For example, creating an ETA countdown clock or a real-time list of available technicians, among others. The time-to-development benefit of the system is driven by the unification of design and development core competencies into a single system of reference, language, standards, and tools, packaged to enable swift delivery of new interfaces and use-case driven functionality.

Custom-built by Decisiv, the Key Design System has been thoroughly tested by users and is the result of countless hours of collaborative research and refinement. By providing common user interfaces and experiences, it enhances accessibility and the development of user-friendly features, and speeds partners’ ability to become connected to the SRM Ecosystem.

To learn how you can use the Key Design System to enable faster development and modern, user-centric customer experiences, sign up for our webinar, “Introducing the Key Design System: Custom SRM Applications for Your Users.”

Tuesday, October 22, 2:00 p.m. ET >> Register Here
Wednesday, October 23, 2:00 p.m. ET >> Register Here

About Decisiv, Inc.

Decisiv provides a cloud-based Service Relationship Management (SRM) platform that revolutionizes how the service supply chain for commercial assets communicates and collaborates. As the industry leader in SRM technology, Decisiv is driving unrivaled improvement in asset performance and utilization for manufacturers, service providers and asset owners in the commercial vehicle, heavy equipment, and industrial markets. The SRM platform’s ability to harness, share and analyze connected asset data, and to intelligently enable service management, is the key to driving asset uptime and availability. Decisiv is the partner of choice for major commercial vehicle manufacturers, including Volvo, Mack, Hino, Isuzu, Peterbilt and Kenworth, as well as their dealers and call centers, service networks and asset owners. For more information, visit


Mark Wasilko

VP, Marketing

Phone: (804) 762-4153