Costs for Fleet Maintenance and Repair Rise in First Half of 2021
Benchmarking Report from TMC and Decisiv Found Higher Parts and Labor Expenses.
Daimler Trucks North America Partners with Decisiv to streamline dealer service operations and improve customer uptime
Daimler Trucks North America (DTNA) announced a partnership with Decisiv to integrate the Decisiv SRM platform with DTNA’s Uptime Pro dealer service management platform.
Decisiv Augments Service Event Check-In Processes with Inspection Videos
TruVideo joins the Decisiv SRM Ecosystem of partners to provide greater support and more detailed information within the Decisiv SRM Case application.
Actual Cost Data Helps Fleets Benchmark Repair Performance
The Technology & Maintenance Council of the American Trucking Associations has partnered with Decisiv to produce a new benchmarking tool designed to track part and labor costs.
Decisiv SRM Platform Usage Tops 20 Million Service Events
Ongoing growth in adoption of the Decisiv Service Relationship Management platform results from deployment by a growing number of service providers.
New Benchmark Reporting on Commercial Vehicle Service Costs
ATA’s Technology & Maintenance Council (TMC) is issuing to its fleet members the first in an ongoing series of benchmarking reports designed to track key performance indicators for commercial vehicle parts and labor based on the Council’s Vehicle Maintenance Reporting Standards (VMRS), as prepared in partnership with Council member Decisiv.