Decisiv Reaches 10 Million Milestone
Service Relationship Management platform activity surpasses 10 million cases GLEN ALLEN, VA. (PRWEB) JUNE 13, 2018 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that 10 million service event cases have now been...Explore the Service Relationship Management Revolution
Service events are often chaotic and stressful. When an asset breaks down or connected asset (IIoT) sensor data alerts you to potential problems, does this kick off a series of phone calls, emails and unproductive time trying to figure out what to do next, scheduling it and then trying to track and manage the process? When that happens, manufacturers, dealers, service providers, leasing companies and fleets all feel the pain and the costs.