Decisiv Expands Noregon Integration

SRM solution from Decisiv now supports JPRO Professional in-shop diagnostic and repair technology for multi-brand dealers GLEN ALLEN, VA. (PRWEB) AUGUST 22, 2018 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today an...

Decisiv Reaches 10 Million Milestone

Service Relationship Management platform activity surpasses 10 million cases GLEN ALLEN, VA. (PRWEB) JUNE 13, 2018 Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that 10 million service event cases have now been...

Do You Trust Your Fleet Maintenance Repair Time Estimates?

One recurring problem in fleet service event management is ensuring the accuracy of the estimated time of repair (ETR). Inaccurate ETRs wreck planning cycles for operations, dispatch and drivers (who are now subjected to more stringent Hours-of-Service rules), and they increase costs associated with downtime. They also damage the trust needed for effective working relationships, both between your fleet and service providers as well as within your operation.