News Archive
Parts and Labor Costs Continue Downward Trend in the Second Quarter of 2024
Benchmarking Report from TMC and Decisiv Shows Third Quarter of Improvement Since mid-2023.
Parts and Labor Costs Continue Downward Trend in the First Quarter of 2024
Benchmarking Report from TMC and Decisiv shows 2nd quarter of improvement since mid-2023.
Decisiv and Mitchell 1 Introduce New Integration for Labor Time Estimates
Decisiv SRM Connector for Mitchell 1 streamlines service efficiency and reduces downtime during commercial asset service operations
Decisiv Achieves ISO/IEC 27001 Certification for Information Security Management
Certification bodies validate long standing cybersecurity practices for protecting customer data
Parts and Labor Costs Fell Slightly in the Fourth Quarter of 2023
Benchmarking report from TMC and Decisiv shows trend reversal from previous quarter.
Decisiv and TICO Build on their Foundation of Connected Service
SRM Sentinel Managed Care from Decisiv is added to the TICO Edge service management platform to proactively meet service needs and improve uptime
Decisiv and Procede are Delivering Streamlined Service Management Solutions
Integrated systems provide dealers across North America with a more efficient means of managing the entire service event process for virtually every brand of commercial vehicle
Parts and Labor Costs Rose in the Third Quarter of 2023
Benchmarking Report from TMC and Decisiv reveals less favorable news for fleets and service providers.
Decisiv Expands Capabilities for Managing and Controlling Service Events
SRM Discovery Status Tracker delivers actionable information about service event workflow that is leading to a dramatic improvement in return to service.
Decisiv 2023: A Year of Growth and New Developments
On track to surpass the 30 million service event milestone on its SRM platform, Decisiv wraps up a year of product developments and new capabilities