Industry Leading Web-based Service Relationship Management for Improved Dealer Efficiency and an Enhanced Customer Experience
Today Decisiv, the industry-leading provider of dealer Service Relationship Management (SRM) software, and Isuzu confirmed a long term collaboration. The program, branded as Isuzu Connect, has been enhanced for the Isuzu dealer network. The program is being implemented in all Isuzu commercial truck dealerships across the United States and Canada over a multi-year rollout plan. Click here to view the full press release.
About Decisiv, Inc.
Virginia-based Decisiv is the provider of the largest asset service management ecosystem for the commercial vehicle industry. The Decisiv Service Relationship Management (SRM) platform is the foundation for the nearly 5,000 service locations across North America that manage more than 3.5 million service and repair events for commercial vehicles annually. Through Decisiv’s SRM platform, dealers, service providers, manufacturers, and fleet and asset managers can communicate and collaborate during every service event. The SRM solution streamlines the entire asset service management process bringing all the necessary diagnostic, telematics and asset information together for all participants, and delivers it at the point of service. This level of connectivity and collaboration drives an unrivaled level of service performance and asset optimization that gets trucks back on the road faster so fleets see higher revenue per asset and lower costs. Service providers using SRM establish efficient communication, better controls, and increased productivity in service operations that enables them to become trusted partners to fleets. For manufacturers, SRM enhances the value of service networks and provides data and analytics to help develop more reliable and efficient commercial assets. For more information, visit www.decisiv.com.
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