Early adopter of TMT ServiceConnect, powered by the Decisiv Service Relationship Management (SRM) Ecosystem, anticipates downtime and cost savings
Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today at the ATA Management Conference & Exhibition that Samuel Coraluzzo Co., Inc. is anticipating reduced downtime as well as cost savings with TMT ServiceConnect powered by the Decisiv SRM Ecosystem.
“With Decisiv and TMT ServiceConnect we stand to see significant savings in our maintenance operation,” said Dave Gartee, Director of Maintenance at Samuel Coraluzzo Co. “With visibility into every repair order and a customized, exception-based dashboard that displays the most critical cases at the top, we’re better equipped to proactively reduce downtime for all equipment.”
Samuel Coraluzzo Co., Inc., headquartered in Vineland, New Jersey, is a bulk petroleum transporter serving major oil companies, jobbers, distributors, and call-on-demand locations throughout the east coast of the U.S.
TMT ServiceConnect, powered by the Decisiv Service Relationship Management (SRM) Ecosystem, provides for better management of in-house and outsourced service operations. The new module provides users of TMT Fleet Maintenance software from Trimble Transportation with connectivity to 4,500 service locations across the U.S. and more seamless collaboration between fleets and shops to schedule repair and maintenance activities, track service status, record service, parts replaced and labor, and create invoices for services performed.
“With Decisiv and TMT ServiceConnect, Samuel Coraluzzo is able to proactively make improvements in asset utilization and performance through better communication and collaboration during service events,” said Mike Gibson, VP Strategic Partners at Decisiv. “Through a more seamless connection to a network of service providers and a shared understanding of the repair status of every asset in every location, they can use our SRM Ecosystem to keep pace with their growing fleet’s service and repair requirements while continuing to deliver world-class customer service.”
About Decisiv, Inc.
Decisiv provides a cloud-based Service Relationship Management (SRM) platform that revolutionizes how the service supply chain for commercial assets communicates and collaborates. As the industry leader in SRM technology, Decisiv is driving unrivaled improvement in asset performance and utilization for manufacturers, service providers and asset owners in the commercial vehicle, heavy equipment, and industrial markets. The SRM platform’s ability to harness, share and analyze connected asset data, and to intelligently enable service management, is the key to driving asset uptime and availability. Decisiv is the partner of choice for major commercial vehicle manufacturers, including Volvo, Mack, Hino, Isuzu, Peterbilt and Kenworth, as well as their dealers and call centers, service networks and asset owners. For more information, visit https://www.decisiv.com.