New European VP and roles for management team members set the foundation for continued near- and long-term success

Glen Allen, Virginia (PR Web) – August 1, 2019

Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today the appointment of Uwe Münch to the position of VP Business Development Europe. Additionally, Decisiv announced several key changes in its management team in support of the ongoing expansion of the Decisiv SRM ecosystem.

“As Decisiv continues to expand globally in new markets, it becomes important to have an executive who has broad experience and can spearhead our efforts in European markets,” said Dick Hyatt, President and CEO of Decisiv. “Uwe Münch brings exactly the experience and knowledge we need to enable us to expand our asset service ecosystem to manufacturers, dealers, and fleets.”

Uwe Münch joins Decisiv after serving as Sr. Director, OEM Business EMEA at Verizon Connect in Germany. An experienced business director with a demonstrated history of working in the information technology and services industry, he has strong business development skills in Business Planning, Sales, International Business, Fleet Management, and Product Marketing.

Along with the appointment of Uwe Münch, Hyatt also announced new responsibilities for members of the Decisiv executive management team, including:

David Settle, a Decisiv investor and board member for several years as well as the company’s VP Finance since the beginning of 2018, will serve in the role of CFO. Settle also remains a board member. In his new role he will continue managing Decisiv’s banking relationships and working with its Business Development, Finance and Accounting teams, along with assuming additional responsibilities.

Peter Garahan, a Decisiv investor and board member for many years and the company’s CFO, is assuming the new role of Executive Vice President. In this capacity he will manage a newly formed Strategic Planning group consisting of Business and Market Planning teams. The Strategic Planning process under his direction will draw on the insight, skills and knowledge of the full Decisiv team, and its board and investors.

“The Decisiv SRM ecosystem is a natural fit in commercial asset markets and for operators, service providers and manufacturers of light-, medium- and heavy-duty trucks, and construction and off-highway equipment,” Hyatt stated. “With our expanded management structure, we are even better positioned to drive asset performance and uptime, as well as reduce lifecycle service costs on a global basis.”

In January 2019, Decisiv announced that Kayne Partners, the growth equity group of Kayne Anderson Capital Advisors, L.P., focused on enterprise software and tech-enabled business services companies, has provided $30 million in equity funding to support growth and expansion across a range of industries both in North America and globally. The investment reflects Decisiv’s position as the leading provider of asset service management solutions for manufacturers, service providers, and owners.

About Decisiv, Inc.

Decisiv provides a cloud-based Service Relationship Management (SRM) platform that revolutionizes how the service supply chain for commercial assets communicates and collaborates. As the industry leader in SRM technology, Decisiv is driving unrivaled improvement in asset performance and utilization for manufacturers, service providers and asset owners in the commercial vehicle, heavy equipment, and industrial markets. The SRM platform’s ability to harness, share and analyze connected asset data, and to intelligently enable service management, is the key to driving asset uptime and availability. Decisiv is the partner of choice for major commercial vehicle manufacturers, including Volvo, Mack, Hino, Isuzu, Peterbilt and Kenworth, as well as their dealers and call centers, service networks and asset owners. For more information, visit


Peggy Liao

Senior Director Marketing Communications

Phone: (804) 762-4153 x358