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Webinar: Improve service operations with Hino Edge Case Management

by Decisiv | Aug 29, 2022 | Webinar

Learn how to improve service operations with Hino Edge Case Management. This webinar focuses on how Hino dealers can meet their Hino Metrics and drive efficient operations and greater fleet value through the use of the platform.

Using Decisiv SRM and TruVideo to Enhance your Customer Experience

by Decisiv | Jul 21, 2022 | Service Provider SRM Tips

Imagine one of your techs are doing a repair and notice a broken bolt. Or a leak. Or a truck comes in with a derated engine. You could call your customer and spend time playing phone tag. You could detail the issue in a text or email. Or, thanks to Decisiv’s...

Dobbs Truck Group

by Decisiv | Jun 21, 2022 | Case Study: Service Providers, Success Stories

Decisiv and TruVideo driving a greater level of customer service.

Kriete Leasing & Rental

by Decisiv | Jun 17, 2022 | Case Study: Fleets and Asset Managers, SRM for Fleet & Asset Managers Case Studies, Success Stories

With SRM Sentinel from Decisiv, Kriete Leasing & Rental is improving customer service and interacting more effectively with service providers.

Podcast: Optimizing Asset Management and Increasing Asset Uptime with SRMs

by Decisiv | Jun 13, 2022 | Podcast

Decisiv recently participated in an interview during the CV Tech virtual conference where Dick Hyatt, CEO and President of Decisiv, and John Hitch, Editor of Fleet Maintenance Magazine, discussed how Decisiv SRM helps you improve and streamline service management.

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Put SRM Sentinel on Watch for Your Customers

With SRM Sentinel, you can strengthen relationships and extend contract maintenance with your customers beyond internal leasing. It enables you to manage their assets proactively by using alerts for real-time preventive maintenance, recall, campaign and fault codes, and then translate those alerts to appointments.
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