Keep wheels turning with Decisiv SRM. We’ve been driving uptime for over 15 years.
Asset Managers
Information drives your business, especially when it comes to the health of your assets. But with so much information coming from so many sources, how do you keep information organized and your customers informed?
The Easy Way to Manage and Streamline Service Events
Decisiv’s Service Relationship Management (SRM) platform doesn’t just put you in direct contact with your service providers. Rather, we’ve revolutionized the repair process to make sure you’re always up-to-date and in-the-know.
Our easy-to-use dashboard lets you track and manage all of the repairs underway for any asset, in the shop or in the field. That means you spend less time on the phone or waiting for an email update. From any computer or mobile device, you can:
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Schedule preventive maintenance or initiate service requests
Schedule preventive maintenance or initiate service requests
Access an asset’s entire service history, including VMRS-coded repair data
Access an asset’s entire service history, including VMRS-coded repair data
Check the status of repairs in real time
Check the status of repairs in real time
With Decisiv, you’re able to do more than just efficiently oversee a single repair event and plan for that asset’s return to service. You get the critical repair-status insights you need to facilitate less downtime, reduce administrative overhead, and drive higher productivity. And that means a more profitable operation and better bottom line.
Click here to see the Decisiv SRM platform
The Decisiv platform helps us improve driver productivity and asset utilization by about 10%. Streamlining communication and collaboration during service events, the platform keeps repairs on track without having to make telephone calls or send emails to copy everyone in on the case.