In this webinar, a panel of experts discuss the benefits of using the Decisiv SRM platform to improve dealership shop efficiency. The presentation focuses on four key pillars: customer communications, estimate management, workflow connectivity, and the advantages of a single connected platform. The panelists explain how the platform centralizes internal and external communications, streamlines the creation and approval of digital estimates, and provides a digital audit trail for workflow accountability. A case study is shared, highlighting a 25% reduction in overall service cycle time and a 77% reduction in check-in time.
Check out this related case study: RWC Group