Decisiv conducted a webinar discussing the benefits and challenges associated with transitioning to paperless service processes.

The discussion was led by Andy Turnbull, Senior Vice President of Customer Solutions; Robert Nordstrom, Vice President of Process and Onboarding; and Sara Howes, Senior Director, User Experience & Design. The Decisiv team was joined by Travis Brown, Director of Service Operations at Vision Truck Group, and Matt Allen, Director of Service Operations at Inland Kenworth.