Learn how to improve service operations with Hino Edge Case Management. This webinar focuses on how Hino dealers can meet their Hino Metrics and drive efficient operations and greater fleet value through the use of the platform.

A panel consisting of representatives from Decisiv and two prominent Hino dealers, Gabrielli Truck Sales and Industrial Power Truck and Equipment discuss best practices that dealers should follow if they want to maximize their use of the platform. Those best practices included:

  • Communications using notes (internal and external)
  • The value of Quick Action Buttons (QABs)
  • Estimates and Approvals
  • Creating Inspections
  • PM Scheduling
  • Complaint, Case, and Correction

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