Intelligent service management for every asset on the globe.
Our Mission
Our Mission
By providing the technology that connects and powers our service Ecosystem, our goal is to become the recognized global leader in asset optimization.
Our Vision
Our Vision
At Decisiv, our vision is to transform the way commercial assets across the globe are acquired, managed, and serviced.
Our Mission
By providing the technology that connects and powers our service Ecosystem, our goal is to become the recognized global leader in asset optimization.
Our Vision
At Decisiv, our vision is to transform the way commercial assets across the globe are acquired, managed, and serviced.
The Decisiv SRM Ecosystem: Built for the Future
Digital transformation, and the rapid changes in technology that come with it, are resulting in an ever-evolving asset service paradigm. In addition to Artificial Intelligence (AI), this tech-heavy, asset-light commercial vehicle industry of the future will be powered by the convergence of four primary solutions: Connected, Autonomous, Shared Mobility, and Electrification (C.A.S.E.).
The Decisiv SRM Ecosystem is built to help you navigate the changes these new market trends will bring. Think of the SRM Ecosystem as a connected service community, much like a walkable community, with ready access to all necessary solutions and conveniences. Like a walkable community, Decisiv started with several key tenants and has since expanded in power and scope, with over 7 million assets in operation, 4,500 dealers and service providers, and 40,000 active users across the globe.
Our key partners reinforce one another to drive the performance, availability, and efficient utilization of assets. In the coming C.A.S.E.-ified world, the SRM Ecosystem will reach beyond the management of repair events to monitor shared and autonomous vehicles, maintain electric assets, and enhance overall service quality through connectivity.
Our synergistic, future-proof community builds on our partners’ collective strength to provide an unprecedented level of business intelligence and real-time control. To learn more, check out a map of the SRM Ecosystem below and meet some of the partners who are leading the transformation of the service supply chain.
Uniquely designed for the service industry, with your needs and challenges in mind.
Supported by APIs and our Key Design System to facilitate connections with our platform.
Asset-agnostic, supporting everything from trucks to construction equipment to generators.
Extensive network of established partners, with room for growth.
Compatible with your legacy systems as well as nascent technologies.
Extensible and scalable in scope, helping you stay future-proof.
Our Commitment to Innovation
In the future C.A.S.E.- and AI-driven commercial vehicle environment, leveraging the benefits of connectivity, information exchange, and real-time data treatment will become even more critical. To stay a step ahead of the changing marketplace, Decisiv is committed to the perpetual enhancement of our SRM platform, building on our current market drivers while incorporating new solutions to match emerging demands.
CONNECTED
SRM has always been about connectivity. We’re continuing that journey.
AUTONOMOUS
Autonomous vehicles will be much more reliant on data, supported and enabled by SRM.
SHARED
Service and repair for shared vehicles will involve more back-end data governance.
ELECTRIC
Implementing new service and repair processes, as well as new locations, is easier with SRM.
SRM in a C.A.S.E.-ified World
The onset of C.A.S.E. convergence is changing the way commercial assets are used, causing the Decisiv SRM Ecosystem to continuously expand. Ecosystem partners will continue to grow through the purposeful structuring of data, developing a marketplace that fulfills requirements for fleets and partners while creating new business opportunities.
To learn more about how the SRM Ecosystem helps participants embrace and respond to the evolving service process, watch the films and download the research papers below from Frost & Sullivan, Decisiv’s partner in market research and analysis.
Learn More
For a deeper look at how key technology trends are driving the need for SRM, click below to download Frost & Sullivan’s latest research paper in its entirety.