Actively manage all your service and maintenance activities for any asset brand, with a real-time dashboard.

Sent Customer screen

SRM Sentinel

Decisiv’s Managed Care application helps service providers proactively manage upcoming maintenance needs for their customers’ assets using real-time alerts to create service events.

Alerts symbol

See real-time asset alerts in a single dashboard to proactively resolve any upcoming issues.

Appointments symbol

Turn alerts into service events in just a few clicks and see all related events in one place.

Search symbol

Search a single screen to see all the information you need.

Reports symbol

 See real-time asset service events information in easy to use, reliable data reports.

Strengthen Customer Relationships

With SRM Sentinel, you can quickly schedule an asset for service in your shop and generate cases directly in the Decisiv SRM platform. Customer Experience is king: SRM Sentinel and Managed Care make you not just another vendor—but a partner—which generates long-term customer loyalty.

Drive Business

Fleets don’t want to worry about maintenance; they want to focus on transportation and driving their business forward. SRM Sentinel gives Fleets more control over asset downtime and gives you more control over your business driving a steady, predictable flow of work back to your bays.

Sentinel windows

Increase Visibility

With SRM Sentinel, you’re always up to date thanks to a single real-time dashboard that shows all known and serviceable alerts from any asset, regardless of brand. This lets you focus on PMs, faults, recalls, and warranty alerts before they become problems.

Increase Confidence

SRM Sentinel provides a real-time, complete solution to view active preventive maintenance, recall, or fault code alerts for managed assets in one place as well as submitting service event requests. This means no more manual tracking through multiple systems; you are now managing assets, not cases.

Sentinel web prevu

Learn how service providers are using Decisiv’s managed care application, SRM Sentinel, to drive more business to their shops, simplify their contract maintenance practices, achieve greater bay utilization, and enhance the customer experience.

See Sentinel in action

Contact us to schedule a demo.

  • This field is for validation purposes and should be left unchanged.