Maximizing Uptime by Accelerating the Service, Repair and Maintenance of Commercial Assets

Learn How Decisiv Is Revolutionizing the Service Supply Chain

Decisiv has combined a team of experienced entrepreneurs and business executives, as well as technology and industry domain experts, to create its Service Relationship Management (SRM) platform. The Decisiv SRM architecture, user experience and integration framework revolutionize service event management at an unrivaled cost and purchase-to-deployment time frame.

The Decisiv PaaS Industrial Internet of Things (IIoT) SRM platform is the first fully integrated, end-to-end service event management solution for commercial assets. It uniquely connects the service supply chain to enable real-time communication and collaboration, and puts controls in place to ensure service event management consistency.

The Standard for Commercial Vehicles in North America

Decisiv is already the leading provider of Service Relationship Management solutions for the North American commercial vehicle market. Our broad, well-established ecosystem of technology and software partners, plus key customer relationships, maximize our market reach.

Revolutionizing Service Event Management for Any Commercial, Industrial or Manufacturing Asset

Our best-in-class platform leverages the latest Industrial IIoT services, database technologies and web micro-services to enable new levels of service excellence for virtually any complex asset in any market, while integrating existing customer investments in legacy applications.


Connecting the Service Supply Chain

The Decisiv SRM platform engages the entire service, repair and maintenance supply chain to facilitate communication, collaboration and information exchange to:

  • Maximize uptime and increase asset availability
  • Minimize triage and diagnostic times
  • Drive operational efficiencies
  • Reduce total cost of ownership
  • Ensure financial accountability and service event transparency

Our cloud-based software platform brings the right information to the right people at the right time. Using our software will drive asset uptime, reduce costs and improve the quality of life for you and your teams. 


service-supply-chain-revolution-whitepaper.jpg.png Learn about the service supply chain revolution 

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Inc 5000, America's Fastest-Growing Companies 2017 & 2018

Most Innovative Company--Up to 2,500 Employees

IoT Excellence, IoT Evolution

Best in Biz, Most Innovative Small Company

Stratus Award Finalist: Platform as a Service for Small Company 

Fast Growth 150 List by CRN

Silver Award Winner: Most Innovative Company of the Year


Technology Marketing Corporation Communications Solutions Product of the Year Award


Compass Intelligence Connected Solution Award in Supply Chain Automation 

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100 Top Supply Chain Transformations, Supply & Demand Chain Executive

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Decisiv Named to Most Innovative Companies List


Logistics Tech Outlooks 2016 Top 10 Fleet Maintenance Solution Providers


CIO Reviews 20 Most Promising Logistics Tech Solution Providers 2016


Frost & Sullivan’s 2013 Best Practices Award:
North American Fleet Maintenance Customer Value Leadership Award


The Decisiv Team

Our executive team has decades of experience in technology, management, commercial assets, fleet services and commercial vehicle customer relations. They use this experience to create a culture of continual innovation that ensures Decisiv remains the undisputed industry leader in Service Relationship Management (SRM) technology.

Meet the Executive Team

We are always looking for highly skilled, passionate people who can help us continue to revolutionize the service supply chain with our industry-leading platform. If that sounds like you, please explore the current job openings on our careers page.

Visit the Careers Page

 See How Decisiv’s SRM Works, Schedule a Demo