Decisiv SRM has fundamentally changed asset service management. Forever.

Service Events Managed to Date

The Decisiv SRM Ecosystem delivers value to all fleet and asset managers, manufacturers, service providers, component suppliers, and partners across the entire asset service lifecycle.

7M+
Assets in Active Operation

Connect dealers, assets, and customers to drive improved uptime and asset performance

90%
Fixed Right the First Time

See higher uptime and fewer comebacks by making sure repairs get done right.

30%
Improved Efficiency

Whether in-shop or mobile,
technicians start jobs with the information they need.

750
Points of Integration

Decisiv SRM connects to your existing systems to give you access to new data and capabilities.

74k+
Fleet owners and managers connected to the SRM Ecosystem

In 2020, more than 74,000 fleet owners and managers relied on the Decisiv SRM Ecosystem.

4,800+
Service locations in
North America

Fleets have access to the broadest dealer and independent service provider network in the industry.

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Our Evolution

The Decisiv SRM Ecosystem has evolved from simply streamlining maintenance events to become the largest asset service management Ecosystem in the commercial vehicle industry. Decisiv is bringing together equipment and component manufacturers; fleet owners, managers, and operators; and service providers on a common platform and offering an unrivaled level of connectivity and control.

Connected Service Management

Today, the Decisiv SRM Ecosystem delivers actionable data, applications, and intelligence at the point of service from all connected partners. This unique offering enables real-time decision making, streamlines fleet management, lowers the total cost of asset ownership, and has delivered billions of dollars in value to OEMs, dealers, and fleet owners.

Managing Evolving Technologies

By serving as a connected system of engagement for commercial asset and service data partners, we are transforming how assets throughout the world are acquired, managed, and serviced. We are uniquely positioned to meet the emerging asset service management opportunities that electrification and autonomous vehicle technology will introduce.

The Decisiv SRM Ecosystem: Built For the Future

Due to the broad adoption of the SRM platform by most major manufacturers in the industry, it’s very likely that your fleet is already connected to the Decisiv SRM Ecosystem. In fact, nearly 60 percent of commercial vehicles are already being managed in the SRM platform.

More than 74,000 fleet and asset owners are managing maintenance and repair activity on the platform for over 7 million assets, to the tune of more than 13,000 repair events each day.

To understand how the Ecosystem can provide value for your business, visit one of the following: