In this session we’ll take a look at how leading manufacturers in the North American Commercial Vehicle industry have streamlined and improved service for over 4 million assets, and what insights Heavy Equipment executives can take away from their success in order to:


  • Improve asset uptime by 22%, reduce diagnostic time by 70%
  • Create a consistent service process for every customer and every asset across the entire service network.
  • Benefit from realtime, immediate insight into the life cycle performance of every asset. For every customer. In any location.

About Decisiv, Inc.
Decisiv provides a cloud-based Service Relationship Management (SRM) platform that revolutionizes how the service supply chain for commercial assets communicates and collaborates. As the industry leader in SRM technology, Decisiv is driving unrivaled improvement in asset performance and utilization for manufacturers, service providers and asset owners in the commercial vehicle, heavy equipment, and industrial markets. The SRM platform’s ability to harness, share and analyze connected asset data, and to intelligently enable service management, is the key to driving asset uptime and availability. Decisiv is the partner of choice for major commercial vehicle manufacturers, including Volvo, Mack, Hino, Peterbilt and Kenworth, as well as their dealers and call centers, service networks and asset owners. For more information, visit

Decisiv Contact:

Peggy Liao
Senior Director Marketing Communications
Decisiv, Inc.
804-762-4153 x358