Our vision is to transform how every commercial asset on the planet is acquired, managed and serviced.

Our mission is to be the recognized global leader in providing the technology and data that empowers the service ecosystem to optimize asset performance.


The complete Decisiv SRM ecosystem of the future builds on the strength of our SRM platform, reaching beyond the management of repair events. Access to the growing collection of data and applications allows developers, individual users, and enterprise users an unprecedented level of business intelligence and real-time control.


We provide an IIoT framework that enables connections to OEMs and legacy systems. This allows ecosystem partners to connect and integrate existing apps to the platform and developers to build new applications and contribute to the growing Decisiv ecosystem.

The Decisiv SRM Platform

The SRM system utilizes a cloud-based (AWS), multi-tenant platform with API-based UI and integration frameworks. This enables developers and enterprises to connect and enhance their aftermarket ecosystems.

Data Analytics

We provide an analytics framework that offers a rich set of asset and service data. The framework facilitates data exchange, data aggregation, and data analysis. In addition, AI-powered Data Quality Services clean, filter, and enhance the value of data.

An Introduction to Service Relationship Management (SRM)

A  white paper to learn about a strategic approach to commercial asset maintenance.

SRM, Asset Maintenance, & Technology Alphabet Soup

A guide to optimizing the service process for commercial assets in today’s confusing IT world.