Support for Fleets

Decisiv SRM Fleet Feature Videos | ASIST Fleet Feature Videos


Decisiv SRM Fleet Feature Videos poweredByTag-emailfooter

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Service Request Screen

Quick Action Buttons

Provider Search Profile

Navigating Recipient Groups in the Notes Section

The Case Status Feature

Recording Outside Communication in Your Decisiv Case

The ETR Field (Estimated Time of Repair)

Cancelling a Service Request

The Saved Response Feature

Sending a Request to a Service Location Outside of the Decisiv Network

The Depot Column

The User Profile Screen

Updating the Email Template

Forgot Password Feature

VMRS & Operation Description Search Feature

The Parts Search Feature

Sending External & Internal Case Notes

The Funnel Feature

Adding Fleet Assets

Accessing Fleet Case History

Contacting The Decisiv Professional Services Team

Adding and Removing Fleet Assets

The Case Information Screen

The Depot Management Area

The Show Estimate Feature

Reply by Email with Attachments

Case Attachments Feature

Case In-Progress Feature

Favorite Service Locations

Catering the All Cases Screen

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ASIST Fleet Feature Videos poweredByTagr

Tip: Please click the 720p icon and choose 720p for the best viewing experience

 Subscribing Fleet User Introduction

Show Asset Screen Enhanced Layout

ASIST for NATLG Members

Service Request Screen

Enhanced Notes Feature

Quick Action Buttons

Navigating Recipient Groups in the Notes Section

The Show Estimate Feature

Transferring an Asset

The Case Status Feature

Recording outside communication in your ASIST Case

The ETR Field

Cancelling a Service Request

The Saved Response Feature

One-off Service Location Responding to a Request for Service

Sending a request to a service location outside of the ASIST Network

User Profile Screen

The Depot Column

Updating the Email Template

Forgot Password Feature

VMRS & Operation Description Search Feature

Case Attachments Feature

Weekly Online Training Sessions

Favorite Service Locations Feature

Accessing Case History

Cases In-Progress Feature

Case Information Screen

Contacting the Decisiv Professional Services Team

Adding and Removing Users

The Funnel Feature

The Depot Management Area

Reply by Email with Attachments

Adding and Removing Assets

Adding Fleet Assets

Catering the All Cases Screen

Accessing Case History on the Show Vehicle Screen

Back to Support