Service & Repair Process Optimization

Eighty percent of the time an asset is in for service is spent on something other than the actual repair. Time is wasted manually checking in and inspecting, looking for service history reports, tracking down warranty information, recalls and service bulletins, manually filling out forms, ineffective communications and more. Our Service Relationship Management solution saves you time by:

  • Providing in-context access to critical information at the time of the repair
  • Automatically sending you electronic repair notifications and status updates
  • Improving decision support through customized views into repair events based on critical attributes (cost, downtime, type of repair, etc.)
Get Real-Time Service Event Tracking