Join the Service Supply Chain Revolution

Sign Up for the Decisiv Network Alliance

Decisiv partners with companies in the commercial asset service supply chain to ensure the right data is available at the point of service.

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Manufacturers

The Decisiv Service Relationship Management (SRM) platform enables OEM data to be viewed, shared and acted upon at the point of service. This information includes:

  • Remote diagnostics
  • Build details
  • Warranty and coverage information
  • Parts catalogs
  • Recommended and usage-based maintenance schedules
  • Standard labor operations
  • Recalls
  • Service bulletins
  • Product updates

Acting on this data at the point of service improves uptime, ensures networkwide visibility and service consistency, reduces warranty and other operational costs, and creates and strengthens end–customer relationships. Learn more about how manufacturers are revolutionizing their service supply chains.

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Mack Trucks
Volvo Trucks

Service Providers

The Decisiv Service Relationship Management (SRM) platform is integrated with thousands of service providers and locations to dramatically improve the service process, increase vehicle uptime and boost customer satisfaction. Learn more about how service networks are revolutionizing the service supply chain.

FleetNet America
Peterbilt Trucks
Vehicare
Kenworth Trucks
Prevost Network
Volvo Trucks
Mack Trucks
Rush Enterprises Inc.
Volvo Truck Leasing System
Mack Leasing System
Ryder System Inc.
WheelTime Network
NationalLease
The Larson Group
PACCAR Solutions
TTN Fleet Solutions

Software

The Decisiv Service Relationship Management (SRM) platform integrates with the information management systems of a growing number of manufacturers, service providers, leasing companies, fleets and dealers, as well as content providers. These integrations ensure access to the right information at the point of service, plus the seamless capture and sharing of service event and work order information.

CDK Global Heavy Truck
Infor
Noregon Systems
DSI Solutions
JD Edwards
Procede Software
Enrich
Karmak
SERTI
ICS
MOTOR Information Systems
TMW

Diagnostics

When combined with a Service Relationship Management (SRM) platform, diagnostics from telematics providers and shop tools create a powerful way to enable improved decision-making during the repair process.

CareTrack
Mack GuardDog Connect
Telogis
Geotab
PeopleNet
Volvo Remote Diagnostics
Hino INSIGHT
Teletrac Navmar

The Decisiv Network Alliance

Revolutionize Commercial Asset Service And Repair

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