Actively manage all your service and maintenance activities for any asset brand, with a real-time dashboard.
Decisiv’s Managed Care application helps service providers proactively manage upcoming maintenance needs for their customers’ assets using real-time alerts to create service events.
Strengthen Customer Relationships
With SRM Sentinel, you can quickly schedule an asset for service in your shop and generate cases directly in the Decisiv SRM platform. Customer Experience is king: SRM Sentinel and Managed Care make you not just another vendor—but a partner—which generates long-term customer loyalty.
Fleets don’t want to worry about maintenance; they want to focus on transportation and driving their business forward. SRM Sentinel gives Fleets more control over asset downtime and gives you more control over your business driving a steady, predictable flow of work back to your bays.
With SRM Sentinel, you’re always up to date thanks to a single real-time dashboard that shows all known and serviceable alerts from any asset, regardless of brand. This lets you focus on PMs, faults, recalls, and warranty alerts before they become problems.
SRM Sentinel provides a real-time, complete solution to view active preventive maintenance, recall, or fault code alerts for managed assets in one place as well as submitting service event requests. This means no more manual tracking through multiple systems; you are now managing assets, not cases.