Decisiv and TruVideo driving a greater level of customer service.
With SRM Sentinel from Decisiv, Kriete Leasing & Rental is improving customer service and interacting more effectively with service providers.
Decisiv recently participated in an interview during the CV Tech virtual conference where Dick Hyatt, CEO and President of Decisiv, and John Hitch, Editor of Fleet Maintenance Magazine, discussed how Decisiv SRM helps you improve and streamline service management.
Decisiv recently conducted a webinar on best practices in service management that fleets can use by leveraging their existing Decisiv SRM solutions to increase asset uptime. Demonstrations of best practices included communicating using notes, managing estimate approvals, scheduling service, and PM scheduling.
Hino Case Management enabled by Decisiv is driving the growth of trusted partnerships between dealers and fleet customers.