Decisiv

Take Back Control over the Service Process: It's Your Truck!

To Fleet Owner's and Fleet Manager's performing inspections and completing maintenance and repair requirements in a timely and consistent fashion means lower costs and greater vehicle efficiency (up time).

Whether you own 5 trucks or manage a fleet of 10,000 trucks, you have developed certain time tested processes, procedures and expectations that you know will keep your trucks rolling. The challenge is leveraging your experience across 100's and 1,000's of inspection, maintenance and repair transactions taking place in various locations across your drive lanes - dealer, independent and Fleet owned facilities. So how do you get a consistent level of service, customized to your specific requirements and needs, across these disparate environments?

Decisiv's Service Management Platform enables Fleet Owners and Managers to build an electronic resource library that "travels with your truck". Your inspections, your campaigns, your maintenance requirements, your best practices and integrated links to your component suppliers' information delivered in context of your vehicle at the point of the service transaction. Whether it is in your bay, a dealer service bay or an independent - your requirements are immediately available to the service location personnel.

And have you ever lost sleep, appetite or hair due to repeated attempts to communicate with the service location? Whether you need to review the estimate of repairs costs, suggest modifications, provide your inspection form or tax id, approve the work and provide a PO. Your know the drill - being placed on hold, getting cut off, faxing documents back and forth with scribbled notes that are, at best, difficult to read if not lost. All of these frustrations result in endless negotiations and arguments, lost time, increased costs and worse.

Decisiv has built a Fleet Portal just for you. And we mean just for you. The Decisiv Service Management Fleet Portal reflects your specific needs and requirements. The Decisiv Fleet Portal allows you to build your own electronic and interactive inspections, maintenance operations (including parts, labor and best practices instructions), campaigns and assemble an electronic, web based library of documents you want to make available to service locations BEFORE they begin working on your trucks. For the first time, Decisiv's Service Management Platform enables Fleet Owners and Managers to take back control over the service process from initiation to completion. It's your truck!