As the nucleus of the business relationship between Transportation Fleets, Dealers and Service Locations and Truck and Component Manufacturers, the web-based Decisiv Service Management Platform facilitates improved workflow, more effective communication and enables intelligent access to information needed to make more informed and timely service management decisions. |
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Solutions Overview
The Decisiv Service Management Platform for the North American Medium- and Heavy-Duty truck market facilitates improved communication, service cost management and vehicle uptime to the benefit of Transportation Fleets, Dealer and Independent Service Locations and Truck and Component Original Equipment Manufacturers. Our web-based platform forms a bridge between manufacturers, service locations and fleets providing them with the information needed to make more informed and timely service management decisions.
Decisiv pulls together historically separate silos of information through its use of advanced technology and unparalleled access to critical service information from source providers. The platform responds by delivering real time integration and access to vehicle specific information including, recalls, service bulletins, part numbers, fleet specific part pricing, in-service dates, and much more.
For fleet owners and fleet service providers, the Decisiv Service Management Platform captures and maintains inspection, maintenance and repair requirements, including pre-write up instructions, authorization limits and approval processes, and provides it electronically to the service location at the point of the service write up.
For OE truck manufacturers and service locations, the Decisiv Service Management Platform revolutionizes the customer relationship by providing a common and consistent web-based service initiation and write-up process that can be deployed across entire North American service networks. Service locations from Vancouver to Miami can now use the same application for writing up and completing service transactions and benefit from real time access to information.
Find out today how the Decisiv Service Management Platform can benefit your operation.
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