Use of the Decisiv Service Management Platform by more fleets leads to a larger number of assets and service providers on the web-based solution
Expansion is bringing Decisivâs cloud-based technology to adjacent markets
Glen Allen, Virginia – May 7, 2012 – Decisiv, Inc., the provider of a highly scalable data and communications platform that is utilized to manage the service and maintenance of complex commercial assets, today announced expanded use of the Decisiv Service Management Platform. Currently, the number of assets loaded onto the platform has risen to 225,000, along with 250 fleets and 800 service locations using the cloud-based technology. Decisiv is also actively pursuing the application of its technology in other markets where commercial assets are utilized and maintained.
“Use of the Decisiv platform in the North American trucking industry has led to a significant increase in asset utilization and cost reduction for our customers,â said Dick Hyatt, president of Decisiv. âThe rapidly growing use by fleets and service locations is occurring across all networks and versions of our cloud-based solution. We are also extending the use of this technology, geographically across the Americas, and by expansion into adjacent vertical markets, which include buses, construction equipment, marine applications and stationary generators.”
Decisiv’s technology is designed to connect managers with internal and external service locations. The web-based portal reduces downtime for preventive maintenance and repairs by facilitating communication and simplifying data management within its advanced cloud-based architecture.
The unified in-context communications capability of the Decisiv Service Management Platform means operator, service location, mobile service and OEM call center personnel can all access and respond to the same information about a service event at the same time. The result is the ability to save hours per service event, getting equipment back in service faster, and an increase in business and customer satisfaction for service providers.
About Decisiv, Inc.
Founded in 2001 and based in Glen Allen, Virginia, Decisiv is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. Developed in close partnership with many of North Americaâs top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets and service providers nationwide. For more information, visit www.decisiv.com or visit or blog www.decisivconnect.com